Our Commitment to Your Satisfaction
We want you to love your purchase from MinJung Gifts. If something isn’t right, here’s how our refund and returns process works:
- Return Window: Returns are accepted within 30 days of delivery.
- Eligibility: Items must be unused, in original packaging, and in the same condition as received.
- Process:
- Contact us at [email protected] with your order number and reason for return.
- Once approved, ship the item back to:
MinJung Gifts
8362 Walker St #9
Buena Park, CA 90623
United States - Include a copy of your order confirmation in the package.
- Refunds: Refunds will be issued to your original payment method within 7-10 business days of receiving the return. Original shipping costs are non-refundable.
- Exclusions: Custom or personalized items are non-returnable unless defective.
- Damaged/Defective Items: Contact us within 7 days of delivery for a replacement or refund.
For international returns, customers are responsible for return shipping costs unless the item is defective. Questions? Reach out at +1 626-464-8769 or [email protected].